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Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system at https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.
Texas Water Development Board’s Mission
Leading the state’s efforts in ensuring a secure water future for Texas.
The Texas Water Development Board (TWDB) endorses telecommuting and hybrid workplace plans, in addition to other flexible work alternatives. We offer competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work hours so you can have a work/life balance! For more information about our employee benefits and more, visit http://www.twdb.texas.gov/jobs/benefits.asp.
The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.
***Salary commensurate with experience and qualifications***
General Description
Performs highly advanced (senior-level) work, in alignment with the Chief Information Officer (CIO), administering the daily operations and activities of the Texas Water Development Board’s Information Technology (IT) Division. Work involves establishing goals and objectives. Develops guidelines, procedures, policies, rules, and regulations. Develops schedules, priorities, and standards for achieving established goals. Coordinates and evaluates the work of IT Division staff. Develops and evaluates budget requests. Monitors budget expenditures. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Reports to the CIO of the Information Technology Division.
Essential Job Functions
- Assists the Chief Information Officer (CIO) directing all project activities within the Information Technology (IT) Division, providing technical direction and guidance as well as project management guidance.
- Assists the CIO developing the strategic direction for the division ensuring that projects, applications, and resources are aligned with the agency’s business goals and objectives.
- Ensures system development processes and procedures are developed and followed, including procedures for project management and software development lifecycle methods.
- Ensures all Operations and Administration rules and requirements are followed, including rules for websites and the project delivery framework.
- Assists the CIO ensuring agency compliance with the Information Resources Management Act and the Texas Department of Information Resources (DIR) rules and regulations, including preparation and development of the Agency’s Information Technology Strategic Plan, Biennial Operating Plan, and other required reports.
- Evaluates emerging software technologies.
- Determines selection of commercial off the shelf (COTS) versus custom application software.
- Monitors legislation for impact on information technology programs and activities.
- Provides effective leadership and management of the IT Division.
- Assists the CIO in managing all project activities within the IT Division, providing technical direction and guidance.
- Monitors and reports IT Division work activities.
- Authorizes IT Division hiring, separations, disciplinary actions, and employee performance rewards.
- Assigns job duties, conducts performance evaluations, clarifies roles and responsibilities, and monitors and measures performance against goals.
- Evaluates IT Division performance and recommends and leads improvements.
- Supports IT Division administrative requirements related to organization, budget, and personnel.
- Ensures the provision of quality customer service from the IT Division to both internal and external stakeholders.
- Manages the performance of direct reports, to include, timely completion of plans and appraisals, and follow-through on disciplinary actions as needed.
- Maintains confidential and sensitive information.
- Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
- Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
- Performs other duties as assigned.
Minimum Qualifications
- Graduation from an accredited four-year college or university with a bachelor’s degree in Information Technology (IT) or a related field.
- Eight years of relevant and progressively responsible IT experience.
- Five years of experience managing significant IT projects, services, or staff.
- Relevant education and experience can be substituted for each other on a year-for-year basis.
Preferred Qualifications
- Previous experience successfully delivering information technology (IT) related projects with a State or other government organization.
- Previous management experience, preferably with a State Agency.
- Previous experience with contract management, preferably with a State Agency.
- Previous experience building team environments and facilitating collaboration between and among both IT and business program area stakeholders.
- Previous experience with the software development lifecycle (SDLC) and change management.
- Previous experience with management administrative tasks, such as employee appraisals, merit plans, hiring, separations, and employee rewards.
Knowledge, Skills, and Abilities
- Knowledge of local, state, and federal laws and regulations relevant to the Information Technology (IT) Division.
- Knowledge of the principles and practices of public administration and management.
- Knowledge and experience working under the rules and regulations of the Department of Information Resources.
- Possesses necessary skills and comprehensive knowledge to perform the job.
- Knowledge of information technology including hardware, software, programming languages and methodologies, relational databases, and information processing environments.
- Knowledge and experience in project planning and management, including the Project Management Lifecycle (PMLC).
- Knowledge and experience in software engineering, system verification test and quality assurance, customer support management, and operations.
- Knowledge in leading the design, development, and maintenance of Internet and Intranet web pages and applications.
- Knowledge of the legislative process, which includes analysis and interpretation of legislation.
- Skills in using Microsoft Office programs such as Word, Excel, and Access.
- Skills in using the Microsoft 365 platform.
- Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
- Skills in software applications deployment and customer service support.
- Skills in building team environments and facilitating collaboration between and among both IT and business program area stakeholders.
- Skills in problem solving and conflict resolution.
- Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
- Ability to make mature, objective decisions and identify areas of potential problems.
- Ability to perform effectively and willing when changes occur in scope and nature of the work and work environment.
- Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
- Ability to perform assigned duties and improve work habits and/or output.
- Ability to complete assigned work, on time, neatly and in order with infrequent errors.
- Ability to complete tasks and projects in a timely manner and persists until tasks are completed.
- Ability to interpret policies, procedures, and regulations.
- Ability to provide prompt, courteous and accurate assistance and clear and concise communication to agency staff, as well as to employees of other political entities and the public both verbally and in writing.
- Ability to work with others in a team environment and cooperate with supervisors, co-workers, and others.
- Ability to assign and/or supervise the work of others.
- Ability to anticipate trends in the IT business, work with staff to develop goals and work plans to meet customer’s needs and conduct all job-related activities with the highest standards of ethics and trust.
- Ability to develop and maintain effective working relationships with agency personnel, Board members, consultants, and government officials.
- Ability to communicate effectively verbally and in writing; ability to interact and communicate technical information effectively with a wide variety of customers and other stakeholders.
- Ability to be proactive and initiate/manage multiple tasks or assignments. Demonstrated proficiency managing multiple internal and external priorities in deadline-oriented environment.
- Ability to plan and oversee projects so that they are completed on time, within budget, and meet customer requirements.
- Ability to manage multiple tasks and schedule work in order to maintain regular progress on assignments and meet deadlines.
- Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
- Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements.
- Ability to work days that may exceed 8 hours, including early mornings, nights, and weekends.
- Ability to train others.
